When you reach out to us, we'll connect you with one of our therapists based on your needs and preferences. We'll arrange a free initial consultation where you can share your story and learn more about how we can support you. From there, we can schedule regular sessions at times that work for you.

We work with many different types of loss, including bereavement, relationship endings, workplace changes, pet loss, health diagnoses, loss of safety or trust, and life transitions. We understand that grief isn't always related to death and that each person's experience is unique.

Each session lasts 50 minutes. We typically meet weekly or fortnightly, depending on your needs and preferences. We'll discuss the best frequency for you during your initial consultation.

Yes, we provide both online and face-to-face sessions. While we're based in Poole, we work with clients across the UK through secure online platforms. Face-to-face sessions are available at our Poole practice or, for organisational clients, at your workplace.

We require 48 hours' notice for cancellations. Sessions cancelled with less than 48 hours' notice will be charged at the full session rate. We understand that emergencies happen, and we're happy to discuss exceptional circumstances.

There's no set timeline for grief support - everyone's journey is different. Some clients work with us for a few months, while others benefit from longer-term support. We'll regularly review your progress together and adjust our approach to best support your needs.

We combine counselling with coaching and practical strategies, offering a comprehensive approach to grief support. Our specialists focus exclusively on grief and loss, bringing deep understanding and expertise to this specific area. Unlike traditional EAP services, we provide continuity of care and specialised support for complex grief situations.

We offer various services for organisations, including one-to-one support for team members, return-to-work guidance, workshop training, and consultation for HR teams. We can create bespoke packages to suit your organisation's specific needs and culture.

Our therapists are fully qualified therapists and coaches with specific training in grief and loss support. They hold professional memberships with relevant bodies and regularly undertake continuing professional development.